Where can I buy xHP Licenses and what do I need to buy?
The only place to buy xHP Licenses is at our Webshop. Most customers will need the xHP Flash License and the xHP Map Pack.
Can I test xHP before buying anything?
The Download of xHP is free. You can connect to your car, read fault codes from your TCU and read your transmissions adaption values. For any flash operation you need to get the matching License and Map-Pack for your car at https://shop.rbttuning.com
May I return to stock at any time with xHP?
xHP creates a full backup, before attempting any flash procedure. You can flash this backup to your Vehicle at any time.
Am I allowed to change between different OTS and custom tunes?
You can switch between tunes as often as you like. The Licenses and Map-Packs are “lifetime” and you can also use xHP on as many devices as you want.
Do I need the xHP Flash license and the xHP Map Pack?
The “xHP Flash License” is mandatory for flashing your car. With the Flash License you can already use all the Customization Features and apply them to your Backup calibration, and it enables you to flash our OTS Maps. This means, you can use the Flash License standalone, but not the Map Pack. If you buy a Map-Pack, you also need to buy the Flash License to use the OTS Maps.
You do need at least the "xHP Flash License" to flash your car and have access to the customization module. With this module, you can alter all maps purchased. More on the Custom Module can be found in the chapter Custom Functions.
The “xHP Map Pack” includes all OTS maps available for your car which are mapped bespoke for your car. More details on what the OTS maps do, can be found in thexHP Support Checker! Just browse for your Typecode (4th to 7th digit of your VIN) and click on the “Details” Button below.
For utilizing the full potential of xHP, you need to purchase both (Flash License and Map Pack) in our Webshop.
My car was flashed by a dealer in the past, can I change any settings now by myself with xHP?
Dealers are able to flash your car, but they are not able to resell End-User Licenses. Nevertheless, we offer "Upgrade Licenses" at a much lowered price-point for cars already flashed by Dealers. Those Licenses include the Flash License & the Map-Pack in one sweep! Please see the Licenses-Chapter for more information!
I lost/changed my device. How do I make xHP work again?
Simply install xHP again and Login with the email account you set up xHP originally. All your data is saved server-side and restored on Login.
What happens to my License, if I switch to another vehicle?
To move an existing xHP license to another vehicle of yours, please follow these steps:
Uninstall xHP from the transmission. You can find the function “Full Uninstall” in the “Flash menu” inside the “Backup” calibration. Only uninstalling the app from your phone or flashing the “Backup” map is not enough!
After successfully uninstalling xHP from the transmission, please make sure the app is connected to the internet.
Connect the phone once with your new car, so both cars are stored on your device.
Please contact us at firstname.lastname@example.org with your old and new VIN, so we are able to check for a successful uninstall. Afterwards your License can be transferred from your old VIN to your new VIN.
Licenses cannot be transferred to other users.
Licenses can only be transferred once from one vehicle to another of the same transmission type (6HP, 8HP & 7DCT) and generation (E-Series, F-Series & G-Series).
My License does not show up and the voucher codes no longer work!
Please make sure, you are trying to Login with the correct account! We integrated an Account Finder at the bottom of the Login-Screen. Enter your VIN (Vehicle Identification Number) and xHP will give you a hint which account was used for this car in the past.
If you purchased in 2017/2018 through Google Play, your License eventually needs to be ported to our new License System. Please make sure to download the latest iOS, Android or Windows PC version of xHP, click on Login and use the very same eMail to Login, you used for carrying out the purchase on Google Play. This method may not work for very early 2017 buyers. If your Licenses are still not showing up, please contact us at email@example.com