xHP - Licensing

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Where can I buy xHP Licenses, and what do I need to buy?

The only place to buy xHP Licenses is from our Your #1 Source for BMW TCU and AWD Tuning!. Most customers will need the xHP Flash Licence and the xHP Map Pack.

Can I try xHP before I buy?

Downloading xHP is free. You can connect to your car, read your TCU's fault codes, and read your transmission's adaptation values.

For any flash operation, you must purchase a “Flash Combo”.

Can I use xHP to revert to stock at any time?

xHP creates a full backup before attempting any flash operation. No action is required on your part. You can flash this backup to your vehicle at any time.

Can I switch between different OTS and custom maps?

You can switch between maps as often as you like. https://www.xautomotive.com/products/xhp-flash-license and xHP TCU Map Pack are “lifetime”, and you can use xHP on as many devices as you like.

A dealer has flashed my car in the past. Can I change any settings myself with xHP?

Dealers can flash your car but cannot resell end-user products. However, we offer the xHP Upgrade License at a significantly reduced price for cars that dealers have already flashed. These licenses include the https://www.xautomotive.com/products/xhp-flash-license & xHP TCU Map Pack in one go! Please see the Licences section for more information!

I have lost/changed my device. How do I get xHP to work again?

Reinstall xHP and log in using the email account you initially set up xHP with. All your data will be stored on our server and restored when you log in.

What happens to my license if I get a new car or install a new gearbox?

To move an existing xHP license to another of your vehicles or a new transmission, you must follow all of the below steps:

• Uninstall xHP from the gearbox. The “Uninstall” button is on the right, just above the “Flash settings”.

• After successfully uninstalling xHP from the transmission, ensure the xHP application is connected to the internet.

• Connect the phone to your new car once, and both cars will appear in the app's vehicle overview and be stored on your device.

• Please get in touch with us at support@xautomotive.com with your original VIN (and new VIN if you got a new car) so we can verify the successful uninstallation.
  We will then be able to transfer your license from your old VIN to your new VIN or a new transmission, respectively.

My license disappeared, and the voucher codes no longer work!

Please make sure you are trying to log in with the correct account! We have added an account finder at the bottom of the login screen. Enter your VIN (Vehicle Identification Number), and xHP will hint which account has been used for this car.

If you purchased through Google Play in 2017/2018, your license will eventually need to be ported to our new licensing system. Please make sure you download the latest iOS, Android or Windows PC version of xHP, click Login and use the same email to log in that you used to purchase on Google Play.

This method may not work for very early 2017 buyers. If your licenses still do not appear, please get in touch with us at support@xautomotive.com.

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