Content Guidelines for Dealers

Dealers are allowed to use the xHP Logo and content published across our various social media channels, for their own purpose. In respect to other dealers and for a fair competition, please follow these simple guidelines:

• Users must be able to easily distinguish between a Dealer – Page and our own xHP Flashtool Page. This is true for ANY social media platform and/or website.

• Usage of the xHP Logo as Profile-Picture is not allowed.

• Usage of the xHP Logo or xHP content as main picture on top of your Facebook Page is not allowed

• Wordings like “xHP <<my_country, region etc.>>” or similar as names for Social Media pages are not allowed

• Re-Posts of our social media content must be clearly recognizeable as re-post! Do not copy/share without your own comment and message.

• Reserving domains using “xhp”, “xhp-flashtool” or similar wordings is strictly forbidden. Examples of unwanted domains are “xhp-germany.com”, “xhp- flashtool.de”, “xhpflasher.com”

xHP Backend for Dealers

The backend serves as the central hub for downloading and managing your xHP Pro account and is reachable under http://pro.xhpflashtool.com.

Registration/First Steps

Dashboard

After login, you will be greeted by the xHP Dashboard. The Dashboard is an overview of your xHP customers and their vehicles. From here you can also edit customer names, vehicle plates and bring up your invoices. The backend will create one invoice per vehicle.

Billing

We use the PayPal billing engine to generate invoices. Therefore, it is mandatory to have a PayPal account and pay your bills over this account. We do not accept other payment methods. The backend will forward every invoice to your mailbox, including a payment link. That means, you don’t have to login to our backend each time, but can conveniently pay through the PayPal web interface or the PayPal app on your mobile device. The first vehicle unlock has to be paid instant, before a second vehicle can be unlocked. Afterwards you will get a credit of 10 vehicles. However, the app will lock, once the vehicle limit is reached and one or more of the bills is outstanding, or if one of your bills is due more than 21 days.

Flashpoints

Every Tuner registered for the xHP network is called a “Flashpoint”. Flashpoints are key to getting customers to your site. Our public website www.xhpflashtool.com gets visited by over 30.000 people each month and flashpoints are the way, we direct them to your site. Every Flashpoint is shown at a map on our website, so customers know they can visit you for getting an xHP tune. People can either search graphically or just enter their address to get a list of the nearest Flashpoints. If you have a dealer network by yourself, you can simply add them as Flashpoints here. Make sure to enter all of your offices/subsidiaries.

Edit Flashpoints

Settings/Profile

Here you can see/edit your billing address. By default, this is the address you entered when registering your company and this is also the address used to automatically create your first Flashpoint. However, you may change the billing address at any time. This won’t have any effect on your Flashpoint address. All cars flashed through this account will be billed to the main address. xHP won’t bill to subsidiaries.

Contact

Got stuck somewhere? Having trouble with the App or the payment? Just email us here.

xHP Pro Vehicle Unlock, 24h trial phase & “Upgrade license”

xHP Pro Dealers use a different Licensing-System. Instead of buying Licenses and Map-Packs at our webshop, Dealers can directly unlock vehicles through the App. This mode gets activated, when using the “xHP Pro Login” inside the App and is not accessible for Endusers. xHP Pro offers a 24h Trial-Period for every vehicle. This works through delaying the Invoice by 24h. If your customer is not satisfied with his xHP Tune, you can “Uninstall xHP” and “Cancel the Vehicle-Unlock” within 24h after the initial unlock! Do so by uninstalling the tune from the vehicle. Once the uninstall is complete, press the three white dots in the upper-right corner and select “Cancel Vehicle Unlock”. This function is only active, if the Trial Period is still running and the Vehicle is in “uninstalled” state. The App will message you accordingly. Please be aware, that the trial-period starts to run immediately after the unlock and NOT after the flash. If you unlocked a car, which is to be flashed later for whatever reason, cancel it immediately again.

Pricing for customers

Dealers are able to use xHP at a significantly lower price point, compared to End-Users. The difference between our Webshop Pricing (Flash License + Map-Pack) and the dealer pricing is supposed to be the margin earned by you. Please DO NOT use this margin to offer xHP to customers "for cheap". Although we are not able to enforce this price-scheme, we stroungly encourage you to keep the market vital and play fair against other dealers. Selling by underrunning prices in your region will lead to a ruined market in the long run. Therefore we do take reports about dumped prices seriously and will take action in case of serious underrunnings and/or multiple reports. Please offer xHP for AT LEAST the pricing in our Webshop. Customers utilize your time, tools and infrastructure to get their car flashed, just like they do when bringing in parts for installation. Do a fair calculation with xHP License + labour + infrastructure + overhead costs before making an offer to a customer.

What are my assets as xHP Dealer?

We at xHP aim to make access to our tunes as easy as possible for all people out there. Currently xHP software is running on vehicles in over 80 countries worldwide and our end-consumer App xHP Flashtool is installed on well over 80.000 devices.

The Tuner app works different to the end-consumer app, which enables you to offer additional services, compared to people flashing their cars for themselves. By unlocking a vehicle, Tuners always get all maps in one sweep, whereas private persons have to get License and Maps separate. We advise all partners to set their pricing at least EVEN to our current enduser pricing on the website.

Here are some of the assets, you as a dealer may offer to your customers:

• Test all 3 Stages at site before deciding for one

• Customers don’t need to work-in to how the app works

• Customers don’t need to buy auxiliary stuff (INPA cable, Charger etc.)

• Customers don’t have to be afraid of bricking something by themselves

• Customers have the comfort of an experienced person working for them

Here are some of the assets you have as xHP Dealer:

• We are actively guiding people to your site over our website

• You are part of an exclusive network able to flash BMW transmissions. To date there is no other tool on the market that delivers the ability to flash through OBD and delivers OTS Maps for hundreds of BMWs.

• You are not only getting a tool to flash, but you are getting (for most supported cars) 3 different tunes to choose for each supported car.

• You can offer every customer a 24H Trial, without any financial risk.

• You may develop own custom tunes for your customers.

• There are no running fees, it’s just pay-per-car.

Back to the overview page of our Knowledge Base.