CONTENT GUIDELINES FOR DEALERS

Content guidelines for xPro dealers

xPro Dealers may use the xHP logo and content published on our social media channels (Facebook, Instagram) for their purposes.

Please follow the guidelines below to ensure fair competition between dealers:

• Users must be able to easily distinguish between a dealer page and our xHP Flashtool page. This applies to ANY social media platform and/or website.

• Use of the xHP logo as a profile picture is not allowed.

• Using the xHP logo or xHP content as the main image at the top of your Facebook/Social Media page is not allowedprohibited.

• Phrases such as "xHP <<my_country, region etc.>>" or similar names for social media pages are not allowed.

• Re-posts of our social media content must be recognisable as re-posts! Do not copy/share without your comment and message.

• Reserving domains that contain "xHP", "xHP-flashtool" or similar phrases is strictly prohibited. Examples of undesirable domains include "xhp-germany.com", "xhp-flashtool.com" and "xhpflasher.com".

• It is also strictly forbidden to use Using the name "xHP" or similar in your email address is also strictly forbidden.

Policies for xPro dealers

It is xHP policy that customers can come to the workshop (= “flashpoint”) of the xHP dealer of their choice , to have their vehicle flashed on-site in a workshop by a professional tuner. The tuner has all the equipment and expertise, so the customer does not have to flash the car by himself.

Dealers use their own devices to log into the xHP app and to flash their customer’s customers' cars. These devices should be used on-site in the workshop. Usually, 5 five devices are enough to be used by for all workshop employees of a single workshop.

In regards to Regarding these points, remote flashing is NOT xHP policy! We limited the number of devices to 5 to prevent possible fraudulent behaviour.

Do not share your account information, if . If someone else flashes a car , without you knowing , using your account information, you will still have to pay for this car, it as if you flashed it yourself.
Sharing accounts with other companies or individuals is strictly forbidden and will result in the immediate termination of your account.

If you own more than one workshop, then it is possible to you can open separate xHP Pro xPro accounts , in addition to the initial xHP Pro xPro account. For each xHP Pro You can use five devices to flash for each xPro account with its own workshop, you can use 5 devices to flash. Contact us at support@rbttuningsupport@xAutomotive.com if you have more than one flashpoint or have further questions.

Do NOT sell xHP products xProducts in your webshop. It is strictly against xHP policies that end users buy Dealer Credits. Customers should come to your workshop to have their car flashed, and they should pay you directly, and you . You can purchase the xHP dealer Credits credits from xHP via our webshop website or directly via the app.
You CAN use the xHP logo and content, but there must always has to be a clear distinction between the dealer page and xHP pages.

Backend for xPro dealers

The backend is the central hub for downloading and managing your xHP Pro xPro account and , which can be accessed at http://pro.xhpflashtool.com.

Registration / First Steps

Dashboard

After you log into your xHP account (via the app or desktop), you will be greeted by the xHP Pro xPro Dashboard.

The Dashboard is provides an overview of your xHP customers and their vehicles. You Here, you can edit customer names and vehicle plates here and bring up your invoices. The backend will create one invoice per vehicle.

Flashpoints on dealer map

Every registered xHP Pro xPro tuner has its own “Flashpoint”“Flashpoint.” This is the address of their the workshop which is , shown on the dealer map on the xHP website.

Flashpoints are key to getting customers to your site. Over 30.000 people visit our website every month. When they look for a workshop nearby, they enter their address and the nearest flashpoints are shown on the dealer map. That way, customers know , they can visit you to get an xHP tune.

If you have more than one workshop, please contact us at support@rbttuningsupport@xAutomotive.com with your subsidiary address, and we create another flashpoint for you. Be sure to provide all the details (company name, phone, address, city, country, etc.)

Please do also contact us , if you don’t want your address to be shown on the dealer map.

You will find your active flashpoints in on the xHP Pro xPro dealer backend.

Billing

As soon as all your credits are used up, we use the PayPal billing engine to generate invoices. Therefore, it is mandatory to have a PayPal account and pay your bills over this account. The dealer backend will forward every invoice to your mailbox, including a payment link.

That means you don’t have to log in to our backend each time, but can conveniently pay through the PayPal web interface or the PayPal app on your mobile device.

The first “vehicle unlock” (after the initial Credit pack) has to be paid instantly, before a second vehicle can be unlocked. Afterwards, you can unlock up to 10 vehicles. However, the app will lock, once the vehicle limit is reached and one or more of the bills is outstanding, or if one of your bills is due more than 21 days.

InfoPlease make sure to always settle your bills promptly. Your account will lock after the billing period has expired

Credits

On this page you can see:

• your current Credit Balance

• The number of credits required to unlock each transmission type

• A quick link to purchase Universal Credits directly form teh “Credits” page

• Old xPro invoices

You might see invoices for purchases made via PayPal in the past.

Settings/Profile

This is where you can view/edit your billing address. By default, this is the address you entered when registering your company and the address , which is used to automatically create your first Flashpoint automatically.

You can change the billing address at any time. This won't affect your Flashpoint address. All vehicles flashed through this account will be billed to the main address. xHP won't bill subsidiaries.

Contact

Got Did you get stuck somewhere? Having Are you having trouble with the App or the payment? Just email us here.

xHP PRO VEHICLE UNLOCK MODESThere are 2 ways

How to unlock customer vehicles

You either buy credits in advance from our Webshop or you receive a PayPal invoice for each vehicle after it has been unlocked.

with xPro

xPro Dealer - Buying Credit Packs

To purchase Credit Packs, please use your xHP Pro xPro Account email address to order from our webshop. This will ensure that your credits are automatically added to your Pro Account within minutes of purchase.

Your current credit balance is displayed in the xHP App under "Credits". (left sidebar menu) xHP will switch to PayPal Invoice mode (see below) when your credits are used up.

1 Credit = 1 car. Credit packs contain 3 credits each and are sold separately for 6, 8 and 7-speed cars.

The “Credits” menu can be found after clicking “More” in the app's bottom bar.

Your current balance and how many credits you need for a vehicle unlock can also be found online on your xPro dealer account’s page: https://xhppro.xhpflashtool.com/pro/app/user/credits

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xHP Pro Dealer - PayPal Invoice mode

Once all credits are used up, xHP will switch to PayPal Invoice mode. In this mode, xHP will generate a PayPal invoice 24 hours after each "unlock". These invoices are delivered to your email inbox and are due within 7 days. xHP Pro will lock itself once invoices are overdue for a certain period.

The 24h Trial-Period

- available for 🥇 🥈 🥉 dealers

xPro offers a 24-hour trial period for each vehicle

If your customer is not satisfied unsatisfied with their xHP Tune, you can "Uninstall xHP" and "Cancel Vehicle Unlock" within 24 hours of the initial unlock! This is done by uninstalling the Tune from the vehicle. Once the uninstall is complete, press the three white dots in the top right corner and select 'Cancel Vehicle Unlock'.

After doing this, the Credits you used to unlock the car will be automatically added back to your account.

This function is only active if the trial period is still running and the vehicle is in an "uninstalled" state. The app will inform you accordingly.

Please note that the trial period starts immediately after unlocking and NOT after flashing.

If you have unlocked a vehicle that is to be flashed later for whatever reason, you must cancel the unlock immediately.

Upgrade Licenses

xHP Pro xPro end users can now upgrade from a Dealer Unlock to a full xHP Flashtool Licence, including the Map Pack, using the “Upgrade “Upgrade license”. This will give them access to all the application's functionality of the application as a non-xHP Pro xPro dealer user.

These licences can be accessed via a link in our webshop that is not visible to normal regular users, so they cannot accidentally buy the wrong licence.

You can give this link to your interested customers:

https://shop.rbttuningxAutomotive.com/products/xhp-upgrade-license

Suggested Pricing for Customers & Dealer pricing

Dealers can use xHP at a significantly lower price point compared to than end users. The difference between our webshop price (Flash licence + map pack) and the reseller price should be the margin you earn. Please do NOT use this margin to offer xHP "on the cheap" to your customers. Although we cannot enforce this pricing scheme, we strongly encourage you to keep the market alive and play fair with other merchants.

Selling by undercutting prices in your region will lead to a ruined market in the long run. We take reports of dumping very seriously and will take action in the case of serious severe undercutting and /or multiple reports.

Please offer xHP for AT LEAST at the latest prices in on our webshopwebsite. Customers are using use your time, tools, and infrastructure to get their car flashed, just as they do when they bring in parts for installation. Make Before quoting a customer, make a fair calculation of xHP credit + labour + infrastructure + overheads before making a quote to a customer.Here's a calculation of how much money you can make by purchasing an xHP Dealer Credit Pack for either 6-speed, 8-speed or 7-speed DCT cars. 1 Credit Pack includes 3 “vehicle unlocks”.

Pricing with Credit Packs

Pricing with Dealer Credit Packs

Your investment in the Credit Pack

Enduser Prize per Vehicle (1 license)

Your Net-profit for 3 flashes

6-Speed Credit Pack
(includes 3 “vehicle unlocks”)

410 EUR/USD
(for 3 credits)

240 EUR/USD

310 EUR/USD

(after the 3rd 6-speed car)

8-Speed F-Series Credit Pack

(includes 3 “vehicle unlocks”)

410 EUR/USD
(for 3 credits)

330 EUR/USD

579 EUR/USD

(after the 3rd 8-speed car)

8-Speed G-Series + Supra Credit Pack

(includes 3 “vehicle unlocks”)

640 EUR/USD
(for 3 credits)

430 EUR/USD

651 EUR/USD

(after the 3rd 8-speed car)

7-Speed DCT Credit Pack (includes 3 “vehicle unlocks”)

640 EUR/USD
(for 3 credits)

430 EUR/USD

651 EUR/USD

(after the 3rd 7-speed car)

Pricing with PayPal Invoices

Pricing with PayPal Invoice

Your investment in the Credit Pack

Enduser Prize per Vehicle (1 license)

Your Net-profit

6-Speed Unlock

149.99 EUR/USD
(for 1 vehicle unlock)

240 EUR/USD

90 EUR/USD

8-Speed F-Series Unlock

149.99 EUR/USD
(for 1 vehicle unlock)

330 EUR/USD

180 EUR/USD

8-Speed G-Series + Supra Unlock

219.99 EUR/USD
(for 1 vehicle unlock)

430 EUR/USD

210 EUR/USD

7-Speed DCT Unlock

219.99 EUR/USD
(for 1 vehicle unlock)

430 EUR/USD

210 EUR/USD

WHAT ARE MY BENEFITS AS xHP DEALER?

What are my benefits as an xPro Dealer?

At xAutomotive, we are committed to making everyone's access to our tunes as easy as possible for everyone. Currently, xHP software is running on vehicles in over 80 countries worldwide, and our consumer app, xHP Flashtool, is installed on well over 80,000 devices.

View our list of supported vehicles here.

When unlocking a vehicle, tuners will always get all maps in one go, while consumers will have to purchase licences and maps separately.

We advise all partners to set their prices at least EVEN with our current retail prices on the website.

Benefits you can offer your customers as a reseller:

• Customers can try all 3 tiers three OTS Map Stages, as described on the website before deciding which one to buy.

• Customers don't have to learn how to use the application.

• Customers don't have to buy additional equipment (INPA cable, WiFi Adapter charger, etc.).

• Customers don't have to be afraid of breaking their vehicles.

• Customers have the comfort of having an experienced person working for them.

Advantages you have as an xHP dealer:

• Advertising for your business: We actively direct people to your site through our website.

• You are part of an exclusive network that is able to flash BMW transmissions. To date, there is no other tool on the market that offers the ability to flash through OBD and provides OTS maps for hundreds of BMWs.

• You get not only a tool to flash , but 3 three different tunes to choose from for each supported car (for most supported cars).

• Full cost transparency, no hidden charges: There are no recurring fees, it. It's pay-per-car.

• For selected xHP dealers onlyGold, Silver and Bronze xPro Dealers: You can offer your customers a 24-hour trial period, after which the flash can be cancelled with no financial risk.

What are my benefits of becoming an Gold, Silver, Bronze Dealer?

Back to the overview page of our Knowledge Base.