CONTENT GUIDELINES FOR DEALERS

xHP Pro Dealers are allowed to may use the xHP logo and content published across on our social media channels (Facebook, Instagram) , for their purposepurposes.

Please follow the guidelines below , to ensure fair competition between dealers:

• Users must be able to easily distinguish between a dealer page and our xHP Flashtool page. This applies to ANY social media platform and/or website.

• The use Use of the xHP logo as a profile picture is not allowed.

• The use of Using the xHP Logo logo or xHP content as the main picture on image at the top of your Facebook/Social Media Pagepage is not allowed.

• Wordings like “xHP Phrases such as "xHP <<my_country, region etc.>>” >>" or similar names for Social Media social media pages are not allowed.

• Re-Posts posts of our social media content must be recognisable as re-postposts! Do not copy/share without your comment and message.

• Reserving domains which include “xHP”, “xHP-flashtool” or similar wordings is strictly forbiddenthat contain "xHP", "xHP-flashtool" or similar phrases is strictly prohibited. Examples of unwanted domains are “xhpundesirable domains include "xhp-germany.com”com", “xhp"xhp-flashtool.com”, and “xhpflasher.com”.Using the name “xHP” or similar wordings com" and "xhpflasher.com".

• It is also strictly forbidden to use the name "xHP" or similar in your email address is also strictly forbidden.

xHP BACKEND FOR DEALERS

The backend serves as is the central hub for downloading and managing your xHP Pro account and can be reached at accessed at http://pro.xhpflashtool.com.

Registration / First Steps

Dashboard

After you log into your xHP account (via the app or desktop), you will be greeted by the xHP Pro Dashboard.

The Dashboard is an overview of your xHP customers and their vehicles. You can edit customer names and vehicle plates here and bring up your invoices. The backend will create one invoice per vehicle.

Flashpoints on dealer map

Every registered xHP Pro tuner has its own “Flashpoint”. This is the address of their workshop which is shown on the dealer map on the xHP website.

Flashpoints are key to getting customers to your site. Over 30.000 people visit our website every month. When they look for a workshop nearby, they enter their address and the nearest flashpoints are shown on the dealer map. That way, customers know, they can visit you to get an xHP tune.

If you have more than one workshop, please contact us at support@rbttuning.com with your subsidiary address, and we create another flashpoint for you. Be sure to provide all the details (company name, phone, address, city, country etc.)

Please do also contact us, if you don’t want your address to be shown on the dealer map.

You find your active flashpoints in the xHP Pro dealer backend.

Billing

As soon as all your credits are used up, we use the PayPal billing engine to generate invoices. Therefore, it is mandatory to have a PayPal account and pay your bills over this account. The dealer backend will forward every invoice to your mailbox, including a payment link.

That means you don’t have to log in to our backend each time, but can conveniently pay through the PayPal web interface or the PayPal app on your mobile device.

The first “vehicle unlock” (after the initial Credit pack) has to be paid instantly, before a second vehicle can be unlocked. Afterwards, you can unlock up to 10 vehicles. However, the app will lock, once the vehicle limit is reached and one or more of the bills is outstanding, or if one of your bills is due more than 21 days.

Settings/Profile

Here This is where you can seeview/edit your billing address. By default, this is the address you entered when registering your company and this is also the address used to automatically create your first Flashpoint. However, you may

You can change the billing address billing address at any time. This won’t have any effect on won't affect your Flashpoint address. All cars vehicles flashed through this account will be billed to the main address. xHP won’t won't bill subsidiaries.

Contact

Got stuck somewhere? Having trouble with the App or the payment? Just email us here.

xHP PRO VEHICLE UNLOCK MODES

There are 2 ways to unlock customer vehicles:

You either buy Credits upfront credits in advance from our Webshop or you receive a PayPal invoice for each vehicle after unlockit has been unlocked.

xHP Pro Dealer - Buying Credit Packs

To purchase Credit Packs, please use your xHP Pro Account 's email address to order in from our Webshop webshop. This ensures will ensure that your credits will be are automatically added automatically to your Pro - Account within minutes after of purchase.

Your current credits are shown inside xHP. (Sidebar Menucredit balance is displayed in the xHP App under "Credits". (left sidebar menu) xHP will switch to PayPal - Invoice mode (see below) , once when your credits are used up.

xHP Pro Dealer - PayPal Invoice mode

Once all credits have been are used up, xHP will switch to PayPal - Invoice mode. In this mode, xHP will generate a PayPal -Invoice 24H invoice 24 hours after each “unlock”"unlock". Those These invoices will be are delivered to your email inbox and are due within 7 days. xHP Pro will lock itself , once invoices are overdue for a certain period.

The 24h Trial-Period

xHP Pro offers a 24h Trial-Period for every vehicle (note: only for selected dealers!) 24-hour trial period for each vehicle

If your customer is not satisfied with his with their xHP Tune, you can “"Uninstall xHP” " and “Cancel the Vehicle-Unlock” within 24h after "Cancel Vehicle Unlock" within 24 hours of the initial unlock! Do so This is done by uninstalling the tune Tune from the vehicle. Once the uninstall is complete, press the three white dots in the upper-top right corner and select “Cancel 'Cancel Vehicle Unlock”Unlock'.

This function is only active if the Trial Period trial period is still running and the Vehicle vehicle is in an “"uninstalled” " state. The App will message you accordingly. Please be aware, app will inform you accordingly.

Please note that the trial period starts to run immediately after the unlock unlocking and NOT after the flashflashing.

If you have unlocked a car, which vehicle that is to be flashed later for whatever reason, you must cancel it the unlock immediately again.

Upgrade Licenses

xHP Pro Enduser end users can now upgrade from a dealer unlock Dealer Unlock to a full “xHP xHP Flashtool license” Licence including the “Map pack”, utilizing Map Pack using the “Upgrade license”. This way they are getting will give them access to all the functionality of the app, like application as a non-xHP Pro dealer user.

These licenses licences can be accessed through via a link in our Webshop, which webshop that is not visible to normal users, so they do not cannot accidentally buy the wrong licenselicence.

You can give this link to your interested customers of yours this link:

https://shop.rbttuning.com/products/xhp-upgrade-license

Pricing for Customers

Dealers can use xHP at a significantly lower price point , compared to End-Usersend users. The difference between our Webshop Pricing webshop price (Flash License + Map-Packlicence + map pack) and the dealer pricing is supposed to reseller price should be the margin earned by you earn. Please DO do NOT use this margin to offer xHP to customers "for on the cheap" to your customers. Although we are not able to cannot enforce this price pricing scheme, we strongly encourage you to keep the market vital alive and play fair against with other dealersmerchants.

Selling by underrunning undercutting prices in your region will lead to a ruined market in the long run. Therefore we do We take reports about dumped prices of dumping very seriously and will take action in the case of serious underrunning undercutting and/or multiple reports. Please offer xHP for AT LEAST the pricing prices in our Webshopwebshop. Customers utilize are using your time, tools and infrastructure to get their car flashed, just like as they do when bringing they bring in parts for installation. Do Make a fair calculation with of xHP Credit credit + labour + infrastructure + overhead costs overheads before making an offer a quote to a customer.

See here Here's a calculation on of how much money you’ll you can make by purchasing an xHP Dealer Credit Pack for either 6-speed, 8-speed or 7-speed DCT vehiclescars. 1 Credit Pack includes 3 Vehicle Unlocks“vehicle unlocks”.

WHAT ARE MY BENEFITS AS xHP DEALER?

We at xHP aim to make At RBTTuning we are committed to making access to our tunes as easy as possible for everyone. Currently, xHP software is running on vehicles in over 80 countries worldwide and our end- consumer App app, xHP Flashtool, is installed on well over 80.,000 devices. See here

View our list of supported vehicles here.

By When unlocking a vehicle, Tuners tuners will always get all maps in one sweep, whereas private persons go, while consumers will have to get Licenses purchase licences and Maps maps separately.

We advise all partners to set their pricing prices at least EVEN to with our current end-user pricing retail prices on the website.

Benefits you as a dealer can offer to your customers as a reseller:

• Customers can test try all 3 Stages at tiers on the site website before deciding on which one to buy.

• Customers don’t need to work-in into how the app works.Customers don’t need to buy auxiliary material (INPA cable, Charger don't have to learn how to use the application.

• Customers don't have to buy additional equipment (INPA cable, charger, etc.).

• Customers don’t don't have to be afraid to brick of breaking their vehicles.

• Customers have the comfort of having an experienced person working for them.

Benefits Advantages you have as an xHP Dealerdealer:

• Advertisement Advertising for your business: We are actively guiding direct people to your site over through our website.

• You are part of an exclusive network able to flash BMW transmissions. To date, there is no other tool on the market that delivers offers the ability to flash through OBD and delivers provides OTS Maps maps for hundreds of BMWs.

• You are get not only getting a tool to flash, but 3 different tunes to choose from for each supported car (for most supported vehiclescars).

• Full cost transparency, no hidden costscharges: There are no running recurring fees, it’s just it's pay-per-car.

• Only for For selected xHP Dealersdealers only: You can offer your customers a 24H 24-hour trial period, after which the flash can be cancelled at with no financial risk.

Back to the overview page of our Knowledge Base.