xDelete - Licensing


My License does not show up and the voucher codes no longer work!

Please make sure, you are trying to Login with the correct account! We integrated an Account Finder at the bottom of the Login-Screen. Enter your VIN (Vehicle Identification Number) and xHP will give you a hint which account was used for this car in the past.

If you purchased in 2017/2018 through Google Play, your License eventually needs to be ported to our new License System. Please make sure to download the latest iOS or Android version of xDelete, click on Login and use the very same eMail to Login, you used for carrying out the purchase on Google Play. If your Licenses are still not showing up, please contact us at support@rbttuning.com  


What happens to my License, if I switch to another vehicle?

To move an existing xDelete license to another vehicle of yours, please follow these steps:

  • Do a “Full Stock flash”. You can find the function behind the 3 white dots in the upper right corner on the car page.
    After this, please make sure the app is connected to the internet.

  • Connect the phone once with your new car, so both cars are stored on your device and visible in the app.

  • Please contact us at support@rbttuning.com with your old and new VIN, then after a manual check, your license can be transferred from your old VIN to your new VIN.

Licenses cannot be transferred to other users.

​Licenses can only be transferred once from one vehicle to another of the same generation (E-Series or F-Series).


How much is it?

Licensing is done per vehicle.

  • E-Series licenses are 119,99 EUR/USD

  • F-Series licenses are 139,99 EUR/USD

You can manage unlimited vehicles/licenses on one device, see below on where to buy.


How can I buy license?

You buy your license at https://shop.rbttuning.com . Buyers receive a voucher code, which is to be redeemed inside the Android or iOS application. Licenses are usable cross-platform. No matter where and how you buy, you can always use your License on all supported platforms.


Back to the xDelete FAQ - Overview Page.

Back to the Overview Page.