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Table of Contents

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Where can I buy xHP Licenses, and what do I need to buy?

The only place to buy xHP Licenses is at our Webshopfrom our https://www.xautomotive.com/. Most customers will need the xHP Flash License Licence and the xHP Map Pack.

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Can I

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try xHP before

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I buy?

The Download of Downloading xHP is free. You can connect to your car, read your TCU's fault codes from your TCU and read your transmissions adaption values. For any flash operation you need to get the matching License and Map-Pack for your car at https://shop.rbttuning.com

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, and read your transmission's adaptation values. For any flash operation, you must purchase an https://www.xautomotive.com/products/xhp-flash-license. If you want to flash any of our OTS Maps, you need an https://www.xautomotive.com/products/mappackage for your car from the https://www.xautomotive.com/.

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Can I use xHP to revert to stock at any time

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?

xHP creates a full backup , before attempting any flash procedureoperation. No action is required on your part. You can flash this backup to your Vehicle vehicle at any time.

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Can I

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switch between different OTS and custom

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maps?

You can switch between tunes maps as often as you like. The Licenses and Map-Packs are “lifetime” and you can also you like. https://www.xautomotive.com/products/xhp-flash-license and https://www.xautomotive.com/products/mappackage are “lifetime”, and you can use xHP on as many devices as you wantlike.

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Do I need the xHP Flash license and the xHP Map Pack?

The “xHP The xHP Flash License” is mandatory for flashing Licence is mandatory to flash your car. With the Flash License you can already use all the Customization Features and apply them to your Backup calibration, and it enables https://www.xautomotive.com/products/xhp-flash-license, you can apply all the Flash Settings to your backup calibration, allowing you to flash our OTS Maps. This means, you maps. You can use the Flash License Licence standalone , but not the Map Pack. If you buy a Map-Packpurchase a map pack, you also need to buy the Flash License must also purchase a flash license to use the OTS Mapsmaps.

  • You do will need at least the "xHP Flash License" https://www.xautomotive.com/products/xhp-flash-license to flash your car and have access to the customization modulecustomization module. With this module, you can alter modify all maps you have purchased. More
    Please refer to the Custom Functions chapter for more information on the Custom Module can be found in the chapter Custom Functions.

  • The “xHP Map Pack” includes all https://www.xautomotive.com/products/mappackage contains all the OTS maps available for your car which are mapped bespoke , customized for your car.
    More details on what the OTS maps do , can be found in the xHP Support Checker! Just browse
    Search for your Typecode type code (4th to 7th digit of your VIN) and click on the “Details” Button the "Details" button below.

For utilizing the full potential of xHP, you need to purchase both (Flash License and Map Pack) in our Webshop.

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A dealer has flashed my car in the past

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. Can I change any settings

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myself with xHP?

Dealers are able to can flash your car , but they are not able to resell End-User Licenses. Nevertheless, we offer "Upgrade Licenses" at a much lowered price-point for cars already flashed by Dealers. Those Licenses include the Flash License & the Map-Pack in one sweep! Please see the Licenses-Chapter for cannot resell end-user products. However, we offer thehttps://www.xautomotive.com/products/xhp-upgrade-license at a significantly reduced price for cars that dealers have already flashed. These licenses include the https://www.xautomotive.com/products/xhp-flash-license & https://www.xautomotive.com/products/mappackage in one go! Please see the Licences section for more information!

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I have lost/changed my device. How do I

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get xHP to work again?

Simply install Reinstall xHP again and Login log in with the email account you initially set up xHP originallywith. All your data is saved server-side and restored on Loginwill be stored on our server and restored when you log in.

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What happens to my

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license if I get a new car or install a new gearbox?

To move an existing xHP license to another vehicle of yours, please follow these of your vehicles or a new transmission, you must follow all of the below steps:

  • Uninstall xHP from the transmission. You can find the function “Full Uninstall” in the “Flash menu” inside the “Backup” calibration.
    Only uninstalling the app gearbox. The “Uninstall” button is on the right, just above the “Flash settings”.

Simply uninstalling the application from your phone or flashing the

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'Stage 0' map is not enough!

  • After successfully uninstalling xHP from the transmission, please make sure the app ensure the xHP application is connected to the internet.

  • Connect the phone once with to your new car , once so both cars appear in the app's vehicle overview and are stored on your device.

  • Please contact us at support@rbttuningat support@xautomotive.com with with your old original VIN (and new VIN , so we are able to check for a successful uninstall. Afterwards your License can be transferred if you got a new car) so we can verify the successful uninstallation.
    We will then be able to transfer your license from your old VIN to your new VIN or a new transmission, respectively.

Info

Licenses cannot be transferred Licences are not transferable to other users.

​Licenses ​Licences can only be transferred once from one vehicle to another of the same transmission type (6HP, 8HP & 7DCT) and generation (E-Series, F-Series & G-Series).

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My

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license does not show up, and the voucher codes no longer work!

Please make sure , you are trying to Login log in with the correct account! We integrated an Account Finder have added an account finder at the bottom of the Login-Screenlogin screen. Enter your VIN (Vehicle Identification Number), and xHP will give you a hint which account was has been used for this car in the past.

If you purchased through Google Play in 2017/2018 through Google Play, your License license will eventually needs need to be ported to our new License Systemlicensing system. Please make sure to you download the latest iOS, Android or Windows PC version of xHP, click on Login and use the very same eMail to Login, email to log in that you used for carrying out the to purchase on Google Play.

This method may not work for very early 2017 buyers. If your Licenses are licenses still do not showing upappear, please contact us at support@rbttuningsupport@xautomotive.com .

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